Jewellery Repairs & Alterations

Comprehensive jewellery repair and alteration services performed by our skilled craftsmen.

Our Comprehensive Services

From simple resizing to complete redesigns, our services are designed to restore the beauty and value of your cherished jewellery items.

  • Steam Cleaning & Polishing

    Restore the shine and brilliance of your jewellery by removing tarnish and grime.

  • Resizing

    Professional resizing services for rings, bracelets and chains to ensure a perfect fit.

  • Re-Polishing & Rhodium Plating

    Renew the lustre of your gold, silver or platinum jewellery, including rhodium plating for white gold items.

  • Pearl & Bead Restringing

    Professional restringing services to protect and enhance your pearl and bead necklaces or bracelets.

  • Chain & Bracelet Adjustments

    Repairing broken links, adjusting lengths, and securing clasps.

Stone Services

  • Identification

    Expert assessment of gemstones to determine their type and quality.

  • Replacement & Re-Cutting

    Sourcing and fitting new stones, or polishing existing ones to enhance their beauty.

  • Claw Re-Tipping

    Repairing and strengthening claws to securely hold your gemstones in place.

  • Shank Replacement

    Fitting new full or half shanks to rings to improve durability and comfort.

Frequently Asked Questions

How long do jewellery repairs typically take?

Most straightforward repairs — resizing, claw re-tipping and polishing — are completed within one to two weeks. More involved work, such as full shank replacements or sourcing replacement stones, can take three to four weeks. We’ll always give you a clear estimated timeline when you bring your piece in.

Do I need to make an appointment?

No appointment is necessary. Simply drop by either of our Edinburgh stores at Queensferry Street or Rose Street during opening hours, and one of our jewellers will examine the piece with you and discuss the options.

Will I receive a quotation before any work begins?

Yes. We provide a free, no-obligation quotation before any work commences. No repair is ever carried out without your prior approval of both the cost and the proposed approach.

Can you repair antique and vintage pieces?

Absolutely. Our craftsmen specialise in the careful repair of antique and vintage jewellery, using techniques sympathetic to the period and the original construction of the piece.

Do you repair jewellery that wasn’t purchased from Goodwins?

Yes — we welcome pieces from any source. Whether the item is a family heirloom, an auction find or a piece purchased elsewhere, we’ll treat it with the same care and attention as our own stock.

Can you source replacement stones if mine is lost or damaged?

Yes. We have established relationships with reputable gem dealers and can source diamonds, sapphires, rubies, emeralds and most other stones, matching the original as closely as possible in cut, colour and clarity.

Is rhodium plating included with white gold repairs?

Rhodium plating is offered as an additional service and is recommended periodically for white gold pieces to maintain their bright, reflective finish. We’ll discuss whether rhodium plating is appropriate for your piece when we provide the quotation.

Are your repairs guaranteed?

All repair work carried out in our workshop is guaranteed against faulty workmanship for twelve months from the date of collection. We take great pride in the quality and longevity of every repair that leaves the workshop.

Why Choose Goodwins

  • Expert craftsmanship.

    Our trusted jewellers have extensive experience handling all types of jewellery repairs and alterations.

  • Personalised service.

    We work closely with you to understand your needs and ensure your complete satisfaction.

  • Quality assurance.

    We use only the finest materials and techniques to deliver exceptional results.

  • Transparent pricing.

    Free, no-obligation quotations are provided before any work begins.

Our Commitment to You

At Goodwins, we understand the sentimental and monetary value of your jewellery. That’s why we treat each piece with the utmost care and professionalism. Our goal is to make your treasured items look as good as new, so you can continue to cherish them for years to come.

Visit Us for Repairs

Drop by either of our Edinburgh stores — no appointment is necessary, and we’re always happy to provide free advice along with a no-obligation quotation.