Watch Repairs

Comprehensive watch repair services — from same-day battery and strap replacements to the sympathetic restoration of antique and vintage timepieces.

Our Services

Our shops offer expert care for your timepieces, ensuring they continue to keep accurate time and look their best. Our experienced craftsmen are well-versed in working with a wide range of timepieces, from modern watches to cherished heirlooms — so you can trust that your watch is in safe hands.
  • Movement Service

    A complete overhaul of your watch’s movement, including disassembly, cleaning, oiling and reassembly, to ensure optimal performance and longevity.

  • Mechanical Movement Repairs

    Expert repair of mechanical watch movements, addressing issues like inaccurate timekeeping, stopping or irregular running.

  • Quartz Movement Repairs

    Troubleshooting and repairing quartz watch movements, including circuit board replacements and resolving power issues.

  • Glass / Crystal Replacement

    Replacing scratched, cracked or broken watch crystals with high-quality sapphire, mineral glass or acrylic options.

  • Crown & Stem Repairs

    Repairing or replacing damaged crowns and stems to restore the ability to set time and date functions properly.

  • Water Resistance Testing & Resealing

    Testing your watch for water resistance and resealing it to prevent moisture ingress.

  • Hand Replacement & Repair

    Repairing or replacing watch hands that are bent, broken or corroded to ensure accurate time display.

  • Vintage Watch Restoration

    Specialist restoration services for antique and vintage watches, preserving their historical integrity while improving functionality.

  • Gasket Replacement

    Replacing worn or damaged gaskets to maintain water resistance and protect internal components from dust and moisture.

  • Movement Regulation

    Adjusting the watch movement to improve timekeeping accuracy within the manufacturer’s specifications.

  • Automatic Winding Repairs

    Fixing issues with the self-winding mechanism to ensure your automatic watch winds efficiently with wrist movement.

  • Bracelet Sizing & Link Adjustment

    Adding or removing links from metal bracelets to achieve the perfect fit for your wrist.

  • Battery & Leather Strap Replacement

    In-store replacement services for watch batteries and leather straps — while you wait.

  • Engraving Services

    Personalising your watch with custom engravings, ideal for gifts or commemorating special events.

  • Ultrasonic Cleaning

    Deep cleaning of your watch’s case and bracelet using ultrasonic technology to remove dirt and grime from hard-to-reach areas.

  • Pusher & Button Repairs

    Repairing or replacing faulty pushers and buttons on chronographs and multifunction watches.

Frequently Asked Questions
How long do watch repairs typically take?

Battery and strap replacements are usually done while you wait. Movement servicing and most mechanical repairs take three to six weeks, depending on parts availability. Full restoration of antique or vintage timepieces can take longer — we’ll always provide a realistic timeline at the time of quotation.
Do I need to make an appointment?

No appointment is needed. You can drop in during opening hours to discuss your timepiece and receive a free, no-obligation quotation.
Do you service antique and vintage watches?

Yes. We specialise in the sympathetic restoration of antique and vintage timepieces, preserving their historical integrity wherever possible. Original parts are retained where they remain serviceable, and replacements are sourced to match the period.
Can you replace a battery while I wait?

Yes — battery replacements, along with most leather strap fittings and link adjustments, are completed in-store while you wait where possible. Water-resistant watches are pressure-tested after the new battery is fitted.
Can you source replacement parts for older watches?

Wherever possible, yes. We have a network of trusted suppliers and specialist parts dealers, and where genuine parts are no longer available we can often have replacements hand-made to the original specification.
Will my watch’s water resistance be maintained?

For watches designed to be water-resistant, gaskets are replaced and the case is pressure-tested following any work that breaks the seal. Watches that cannot meet their original water-resistance rating will be clearly flagged at collection.
Do you repair watches not purchased from Goodwins?

Yes — we welcome timepieces from any source, whether bought elsewhere or inherited. Each watch is treated with the same care and attention as the pieces in our own collection.
Are your repairs guaranteed?

All work carried out in our workshop is guaranteed against faulty workmanship for twelve months from collection. Movement services come with the same guarantee, subject to normal wear.

Why Choose Goodwins
  • Expert craftsmanship.

    Our trusted watchmakers have extensive experience handling all types of watch repairs.

  • Personalised service.

    We work closely with you to understand your needs and ensure your complete satisfaction.

  • Quality assurance.

    We use only the finest materials and techniques to deliver exceptional results.

  • Transparent pricing.

    Free, no-obligation quotations are provided before any work begins.

Visit Us for Expert Watch Care

Bring your watch to Goodwins for professional repair and maintenance services. Whether it’s a simple battery change or a complex restoration, we’re here to help.
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