Shipping policy

How we ship your order and the cost of delivery. For returns, cancellations and complaints, see our Return and refund policy. If anything is unclear, please contact us before completing your purchase.

  1. Delivery

    1. All orders will be dispatched within 1–3 working days via Royal Mail (signed for services).

    2. Please note there may be an extended dispatch time for some orders — for example ring sizing, engraving etc. Extended dispatch times may range from 7–14 working days; in this event you will be notified.

  2. Delivery Charges

    1. All UK delivery orders (jewellery only) — free of charge.

    2. UK delivery of larger silver items — quote upon request.

    3. All overseas delivery of larger silver items — quote upon request.

    4. Overseas orders are subject to customs clearance.

    5. Overseas customers please note — any duty and taxes that may be levied in the country of destination are the responsibility of the customer.